Legal

Privacy policy

Last updated: 08-10-2026

This policy explains how Soc. Odontológica Elite SpA processes the personal data you provide through this website, in accordance with Chilean Law No. 19,628 on the Protection of Private Life (as amended, including by Law No. 21,719) and Law No. 20,584 on patients' rights and duties.

1. What data we collect

Only what you voluntarily enter in the contact form: name, phone number, reason for your enquiry and preferred contact method (WhatsApp or phone call). We also record the page from which you sent the form. We do not request health data through the website.

2. How we use it

Solely to contact you, answer your enquiry and schedule your appointment. We do not use your data for third-party advertising and we never sell it.

3. Legal basis

We process your data based on the consent you give when submitting the form, and to take the steps needed before an appointment you request.

4. Who we share it with

We do not share your data with third parties for commercial purposes. To run the website we use web hosting and email providers, who access the data only to provide that service and under confidentiality obligations. If you choose to contact us on WhatsApp, that communication is also governed by WhatsApp's (Meta's) terms.

5. How long we keep it

We keep form data for as long as needed to handle your request and for a maximum of 12 months from your last contact, unless you become a patient. In that case, your clinical information is governed by the regulations on medical records.

6. Your rights

You may at any time exercise your rights of access, rectification, erasure, objection and portability, and withdraw your consent, by writing to recepcion@elitedental.cl with the subject “Personal data”. We will reply within the time limits set by law.

7. Security

The website uses an encrypted connection (HTTPS) and we apply reasonable technical and organizational measures to protect your data against loss, unauthorized access or alteration.

8. Cookies and analytics

This website may use analytics tools that measure, in aggregate, how its pages are used, such as which sections are visited or how many forms are sent. The Google map only loads if you click “Load interactive map”.

9. Changes to this policy

We may update this policy. The current version will always be published on this page with its update date.